Managed Network Services

The Unimaxx managed network services approach is your company safety net!

Managed Network Services Benefits:

• Business Continuity - your business is up and running 24/7
• Increased Productivity
• Focus on your core business and STOP worrying about keeping your network running
• Establish a long-term relationship with your IT service provider

Service Offering

Unimaxx provides end-to-end outsourced network support. We work with you from the initial consultation right through to design and planning, project management, implementation, maintenance, monitoring and network performance analysis and reporting. This is all offered for an affordable monthly fee.

Remote network management and monitoring systems serve as the hub for the support team and all of our customers.

For more information, please contact Unimaxx at 604.248.4848 today or email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

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Our Managed Network services are compromised of several mission critical elements:

Network Health Monitoring

• Notification and alarm escalation to ensure high availability of Unimaxx access gateways and hosting servers
• Supports monitoring critical parameters like server traffic & response time
• Provides graphical status of interfaces, ports and services
• Ongoing logs
• Secure user access to Dashboard
• Remote access to Dashboard
  
  

Individual Client Network Health

• Continually monitor individual connections for availability and performance
• Support to monitor all devices in your network both SNMP and Non-SNMP supporting devices including, but not limited to wired and wireless networks
• Provide graphical status of interfaces, ports and services
• Determine if traffic anomalies are present
• Monitor network, servers, and associated devices as required for failures and provide for alerts via SMS and email as a minimum
• Create ongoing logs
  
  

Client Care Centre

• FAQs
• Knowledge Base
• Client Network Architecture Database
• Client Inventory Database
• Traffic/Usage log
• Allow clients to set traffic thresholds and customize their alerts
• Ability for clients to download current or past:

1. Billings.
2. CPanel.
3. Contact information.
   
   

Support

• We are available directly by telephone, email, or through a web-based tool

Your Network Challenge is Our Opportunity

Unimaxx Networks is a solutions-driven company; if your managed networks issue isn’t directly related to the topics mentioned on this page, we invite you to challenge us in finding an appropriate solution. Speak to us today at 604.248.4848.