Traditional and Legacy Phone Systems

Vertical - Comdial Phone Systems

Note – Vertical offers proven telecom products that are leading edge and offers better value than competitive products. Vertical is comprised of entities that have long been established in the telecom world (including Artisoft, Comdial and Vodavi). Current handsets includes compatibility with Aastra, however, Vertical is using their partnership with LG to manufacture their own.

NEW SYSTEMS

SBX-IP-320
The Vertical SBX IP 320 was developed in partnership with LG-Nortel.  Designed  as Vertical’s entry level system for those clients that are simply looking for an affordable phone system but want extra features. This system integrates easily with existing networks, supporting a variety of phone types including digital, analog, IP phones, soft phones, and Wi-Fi phones for mobile users. Support for traditional endpoints, IP endpoints, and trunking in a single system. VoIP can be deployed immediately or migrated overtime. The SBX IP 320 is a converged desktop solution which will allow a business to grow from as little as 3 stations to 48. The system is only scalable to a maximum of 12 phone lines.
 
Features/Benefits:

• Integrated voice mail/auto attendant for professional greetings during business or after hours
• Mobile extensions and linked stations
• Call Centre Capability - Uniform call distribution, including call center functionality, agent wrap up, and supervisor functions
• Detailed reporting integrates with accounting and other management applications
• One-touch call recording for more accurate customer orders
• CTI with Microsoft® Outlook® address book integration
• Multi-party conferencing for up to nine conference rooms
• Multiple tenant groups allow you to partition groups by department
• VoIP (SIP) trunking reduces expenses and provides flexibility
  

Inexpensive Add-on Option for converged desktop software eZPhone –

Advantages:

• Server license not a per seat license
• No server required
• No CTI hardware module

Features:

• Drive your desk phone from a PC
• Hold-retrieve-transfer-park with a simple mouse click
• Visual status of other users
• Flex buttons
• Programmable hot keys
• Dial from MS Outlook
• E-mail integration
• Database import or export for other contact managers - MS Outlook, Goldmine or ACT
• Call log
• Call filtering
• Popups for incoming calls
• Attendant integration
• Scheduled dialer

 
Vertical WAVE IP
Wave IP is an enterprise level solution at a small business price.  This solution targets large and/or multi-site clients.  Every feature of Wave IP is designed to help improve and enhance customer service, increase productivity and reduce costs.  Wave IP enables businesses to manage advanced applications, support multiple sites, and reduces administrative time and costs.  Migration is the key value of the Wave IP-as it supports a number of legacy phone types.

Features:

• Modular Design
• Voicemail Auto Attendant
• ViewPoint Desktop Client
• Personalized Call Routing
• Personal Call Recording
• System Call Recording
• ViewPoint Call Reports
• Unified Presence/Communications
• Business Intelligence Application Software

Two Models:
(1) Vertical Wave IP 500 system targets branch and small offices

• Supports 10-50 users (48 TDM/50 SIP/50 combined).

(2) The Wave IP 2500 system targets HQ and medium offices.

• Supports 30-350 users (240TDM/200 SIP/350 combined).

LEGACY BASED SYSTEMS

DX-120 (replaces DX-80)
The DX-120 is cost effective with as few as 3 lines and 3 stations and is scalable to a maximum of 16 lines with 48 stations. The DX-120 supports analog and digital telephones.  The DX-120 offers you more than 100 special features right out of the box. The DX-120 is an enterprise-grade system which gives your business a competitive edge.

 
FX-II
The FX-II is cost effective with as few as 12 employees and is scalable to 400 stations on a single FX-II system. The FX-II can be networked, IP or T1, with a maximum of 15 FX-II systems together.  The FX-II combines efficient VoIP telephony, unified messaging and a suite of time-saving call management applications for single-stie and multi-site enterprises. The FX-II supports analog, digital and proprietary IP endpoints.
 
MP 5000
The MP 5000 is cost effective with as few as 12 employees and is scalable to over 400 endpoints on a single MP 5000 platform. The MP 5000 can be networked, IP or T1, with a maximum of 15 MP 5000 systems together. The MP 5000 supports, analog, digital, proprietary IP and SIP based IP endpoints.
 
Televantage
TeleVantage is integrated with leading contact management PBX software, so that users can click to dial from your existing application, such as Microsoft® Outlook or ACT!®. You can also record phone conversations – either manually or automatically – to confirm orders or share with team members.

Even without a PC, users have access to all these features on any phone – including mobile and home phones and digital, IP and PC-based soft phones. As a result, employees are more productive, clients can reach them more easily and your business can capture valuable data on all calls.